Smartsupp AI Shopping Assistant is now out!
Discover more

Smartsupp Updates

Keeping things up-to-date for you!

  • Dashboard

    Stay ahead with your limits in check!

    Usage center helps you to keep your limits

    The all-new Usage Center puts everything you need 👉 live chat, chatbot, and Mira AI limits 👈 right at your fingertips. Stay organized, stay informed, and ensure you never run out of conversations or your trusted shopping assistant.

    Forget the guesswork—track smarter, not harder!

    👉 Check it out

  • Smartsupp AI

    Discover how customers rate Mira AI conversations!

    Bar showing satisfaction with Mira AI’s answers

    Exciting update! Your customers can now share their feedback on conversations with Mira AI.

    Visit the new Satisfaction section ⭐ to get a clear picture of how customers feel about your AI chatbot’s responses – what they like, and where you can refine or add more knowledge.

    ✅ Discover how customers rate your Mira AI.
    ✅ Ensure your chatbot consistently delivers top-quality responses.
    ✅ Pinpoint challenging questions for your AI chatbot and focus on improving them.

    Gather feedback, make adjustments, and watch your chatbot get better with every interaction! 📈

    👉 Check the feedback

  • Integration

    Interested in integrating your email with Smartsupp?

    Integrate email to your Smartsupp dashboard

    We’re always thinking of new ways to improve our product for you.


    Now, we’re exploring the possibility of an email integration feature that could connect your Smartsupp account with your email. We’re curious to see how many of you would find this integration helpful. 🤔

    If you’re interested, simply fill out the form, and we’ll add you to our waitlist: ✍️

    👀​ I’m interested

    We’ll keep you updated once it’s ready! 🔔

  • Smartsupp AI

    Introducing Mira AI - artificial inteligence for your business

    See how Mira AI can help you solve live chat queries

    Meet the new AI chatbot that feels remarkably human. ✨

    Yes, Mira AI is no ordinary chatbot 🤖

    It breaks free from scripted answers and robotic interactions, focusing on natural, engaging conversations. With the help of artificial intelligence, it can answer any question.

    Just a few clicks and you’re set! ⚡️

    Your AI chatbot swiftly captures essential data from your website, product feed, or manually added information, ensuring it provides clear, personalized responses.

    What makes Mira stand out? 🤔

    ✅ Chats naturally like a human.
    ✅ Solves up to 80% of queries on its own.
    ✅ Recommends your products and services perfectly.
    ✅ Always available – so you’re covered after working hours.
    ✅ Keeps getting smarter with newly provided sources.

    Design your dream sales assistant 💁‍♀️

    Want to boost sales? Or just want to be there for your customers? With Mira AI, you can decide how it will act and help your customers. Your choice, your way!

    ​👉​ Discover Mira AI

    You have the opportunity to be one of the first to experience Mira AI. We would greatly value your feedback to help us enhance our shopping assistant.

  • Chatbot

    Eavesdrop all the chatbot conversations 👂

    You can peek into chat between your visitors and the chatbot

    Imagine being able to peek into every chat between your visitors and the chatbot. 🕵️‍♂️

    You’d learn about their interests, their needs, and their challenges. 🧩 Plus, you’d pinpoint exactly where your chatbot stumbles and what needs a bit more polish.

    What can you do with this kind of insight?
    Refresh your chatbot, sharpen your website’s information, or better the resources you provide your customers. Get ahead by meeting their needs before they even mention them. 🤝

  • Integration

    Connect Messenger directly to Smartsupp

    Connect Smartsupp with Facebook Messenger

    Messenger integration is now also in the Free package!

    ⚡️ Handle all your chats in a flash right from your Smartsupp dashboard!

    🦘 Comfortably reply to all incoming messages without the hassle of jumping between apps.

    🛠️ On top of it, optimize your chatting with features like chatbots, AI assistants, and contact forms—it’s super easy!

    I want to connect Smartsupp with Messenger!

  • Chatbot

    A chatbot that works non-stop to generate leads!

    Chatbot which is generating leads non stop

    Our Leadgen chatbot just hit the Standard package! 💥 You might have heard that we’ve upgraded the chatbot with a cool new skill that goes beyond the old contact forms—now it can collect much more information in the conversational way!

    🤖 Leadgen chatbot proactively engages your site visitors, grabs essential info (like address, phone number, budget… anything you need), and lines up these potential customers for you. 👥

    Who could find this handy

    • If you’re a real estate agent looking to get more people interested in free property valuations
    • If you design stylish kitchens and want to draw in visitors for a free kitchen design
    • If you sell custom furniture and are aiming to boost your orders


    💁‍♀️ TIP: Also, there’s a whole array of chatbot templates to choose from, so you can find the perfect one for your needs.

    Use Leadgen Chatbots now! Click here.

  • Mobile App

    Chat with your customers right inside your mobile app

    Mobile SDK

    How convenient would it be for users to message you directly from your app’s interface? 🤳 With our mobile SDK, popping a live chat into your application is as easy as pie. 🥧 Your users can get in touch fast and without leaving your app for a second. Learn more

    No matter the need—selection advice, technical support, or feedback—you’re just a tap away 🤝 ready to provide quick and effective support. 🏃‍♂️💨

    I’m interested in Mobile SDK 👉 click here

  • Chatbot

    Duplicate chatbot branches in a snap of a finger 🤞

    Gone are the days of hours spent manually copy-pasting chatbot messages. With our new feature, you can duplicate 🔄 and adjust entire branches of your chatbot in a couple of clicks.

    Imagine leading a busy car dealership. Every day you receive a ton of questions about different car models. 🚙🚗 And it quickly becomes a nightmare to handle! Not anymore! Now, you can create a response for one model and then easily replicate the relevant branch for other models. 🎯👥

    Like this, you’re equipped to provide every customer with a precise and customized response. Free up your time and direct your attention to what really matters. ⏰🌟

  • Chatbot

    Make a chatbot team that sells more together

    Connect your chatbots together and design a shopping journey that dynamically adapts to meet the unique needs of each customer. Now, your chatbots can function as a finely-tuned team 🤝 where each bot brings its own specialized expertise to the table, much like the diverse staff at a retail store.

    💡TIP: Picture this: a customer is browsing swimsuits on your website. Your smart chatbot swoops in offering assistance and suggesting a whole array of options and recommendations. Then offers a connection to another chatbot that is an expert in beach accessories 🏖️👒*. Or another one, a helpful bot ready with FAQs to smooth out their checkout process.*

    Guide your customers seamlessly through their shopping. Employ a variety of specialized chatbots, providing everyone with a smooth path tailored to their shopping needs.