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Mira AI

Shopping Assistant

Step into the e-commerce revolution with Mira! Our advanced AI shopping assistant boosts sales by recommending products, enables personalized customer service and automates FAQ resolution.

Includes
  • Up to 500 conversations
  • Recommends products
  • Respond to FAQs
  • Handover to Agent
  • Multi language
  • Fast training
  • Build & Train in 5 minutes
$ 25
per month /
billed monthly
25
500
Mira AI conversations per month
Get started–free trial
(no credit card required)

Prices do not include VAT, which is calculated based on your billing country. The final amount will be displayed on the checkout page before completing the payment.

Pricing table for Mira AI

Free trial

$ 0
Forever
Free Forever

Premium

Starts at
$ 25
per month /
billed monthly
14-Day Free Trial

Ultimate

$ 239
per month /
billed annually
Let's talk

Overview

Mira AI conversations
Every time Mira AI replies within a single session, it counts as a conversation. New sessions, even from the same user, are counted separately. Our scalable pricing ensures you only pay for the amount of conversations that you need. Free trial conversations are limited and do not renew.
10
(one time)
25-500
custom limits
Seats
unlimited
unlimited
unlimited

Features

Answering FAQs
Mira AI learns from your website to ensure your customers always get the answers they need.
Yes
Yes
Yes
Recommending products
Mira AI learns from your product feed to recommend the right items, answer questions, and guide customers toward making the best choice.
Yes
Yes
Yes
Customize your AI persona
Build your AI avatar to match your brand. Add a portrait, choose a name, and define its tone of voice.
Yes
Yes
Yes
Customize chat box branding
Personalize your chat box colors to reflect your brand’s style.
Yes
Yes
Yes
Customize tone of voice
Customize your AI shopping assistant’s tone of voice. Choose the level of friendliness or professionalism, and decide whether to include emojis.
Yes
Yes
Yes
Test chatbot before publish
Test your AI shopping assistant and fine-tune its responses before going live.
Yes
Yes
Yes
Handover to live agent
If Mira AI doesn't know the answer, it seamlessly hands over the conversation to a human agent, ensuring your customers get the help they need. Additionally, you can configure the conditions under which Mira AI will transfer the conversation to a human agent.
Yes
Yes
Yes
Multi-language support
Mira AI communicates in the language your customers use, ensuring that everyone feels understood and valued.
Yes
Yes
Yes
Custom prompting
Tailor every detail of Mira AI to suit your needs. With custom prompts, we'll help you create the perfect AI shopping assistant for your brand.
No
No
Yes
AI engage
<a href="https://www.smartsupp.com/ai-engage/" rel="noreferrer">Engage</a> visitor in the right moment with AI generated message that sell.
coming soon
coming soon
Yes
Handover to email
Mira AI ensures that no question goes unanswered by sending you an email with any queries it cannot resolve.
coming soon
coming soon
coming soon
Handover to other Customer Support tools
If Mira AI doesn’t know the answer, it forwards the conversation to your customer support tool for agent assistance. Additionally, you can configure the conditions under which Mira AI will escalate the conversation to customer support tools.
coming soon
coming soon
coming soon

Limits

Conversations
Every time Mira AI replies within a single session, it counts as a conversation. New sessions, even from the same user, are counted separately. Our scalable pricing ensures you only pay for the amount of conversations that you need. Free trial conversations are limited and do not renew.
10
(one time)
25-500
custom limits
Website scraping limits
Maintain control over how many pages Mira AI can study by setting a website scraping limit.
10 content pages
20 content pages
custom limits

Data sources

Website scrape
Mira AI explores the webpages you select, answering questions using just the information you’ve provided. Need to add more information or pages? You’re in control!
Yes
Yes
Yes
Product feed
Mira AI learns about your offerings through product feeds, helping customers complete purchases or find the perfect items.
Yes
Yes
Yes
Source auto update
Set how often Mira AI should revisit your websites and product feeds to stay up-to-date.
coming soon
coming soon
coming soon
Custom responses
Manage frequently asked questions along with the expected answers to enhance the performance of your Mira AI assistant.
30 responses
30 responses
custom limits

Services

Help center
Our self-service <a href="https://help.smartsupp.com/en_US/" rel="noreferrer">Help Center</a>, openly accessible on the Smartsupp website, offers a detailed description of Smartsupp features along with numerous useful tips.
Yes
No
Yes
Customer support
Our international customer care team is ready to help. We are based in Europe and answer questions 8/5 on workdays.
No
customer support via email
dedicated account manager
Individual account review
Twice a year, our Customer Success Managers will review your account to optimize your Smartsupp usage and offer performance-boosting tips.
No
No
Yes
Help with building and training Mira AI
Our specialists are here to help you customize your Mira AI shopping assistant to perfectly suit your unique needs.
No
No
Yes
Implementation and setup assistance
No
No
Yes
Regular pro-active evaluation of the performance of the account
No
No
Yes
Individual training for your team by our specialist
No
No
Yes
1:1 presentation of new features
No
No
Yes

Frequently asked questions about Mira AI

Haven’t found what you’re looking for? Try the Smartsupp Help Center.

How are Mira AI conversations counted?

One Mira AI conversation is any interaction between your visitor and the AI shopping assistant. New sessions, even from the same user, are counted separately. You can track the current number of conversations at the top of your dashboard. The limit resets each month. You can purchase additional conversations or increase your limit at any time through your dashboard to ensure smooth and efficient support for your visitors.

Can I try Mira AI for free?

We offer a free trial of Mira AI so you can test out all its features and see how it performs in real-world scenarios before making a decision. You can upgrade to the full version at any time.

Is it possible to buy Mira AI as a standalone product?

Yes, you can choose to use Mira AI as a standalone product. You will still have access to the free version of Smartsupp Live Chat, and you can upgrade at any time during your subscription.

What if I run out of conversations?

You can monitor the number of Mira AI conversations you've used at the top of your dashboard. We’ll also notify you via email when you reach certain limits. The monthly conversation limit refreshes automatically. You can adjust it and buy extra conversations at any time via your dashboard.

Are there any limits for Mira AI testing?

Yes, there are fair usage limits for testing and configuring Mira AI through the dashboard, as well as for the size of product feeds and website scrapes, to prevent misuse and fraud. If you reach any of these limits, please contact us at support@smartsupp.com, and we'll be happy to assist you.

Will my subscription renew automatically?

Once you add your card to our system, you won’t have to worry about your next payments. Payment will be deducted automatically according to your billing period (monthly or yearly). You can read more about automatic renewal here.

What types of cards do you accept?

We accept payment via Stripe that supports the following cards: Visa, Mastercard, American Express, and China UnionPay.

My payment was not successful. What should I do?

If your payment fails, ensure you don’t have a limit for online transactions and that your card is still valid. Then, try clearing cookies and site data in your browser—it can work wonders! If the issue persists please contact support at: support@smartsupp.com.

In which currencies can I pay?

We are open to users from different countries, so we offer payments in four currencies: CZK, EUR, USD, and PLN.

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