Spis treści
Here is a simple summary of the features we have added this October:
Dashboard
- “Resolve” button added into the left panel on hover (see here) - so you have faster access to this feature and have the open tab clean.
- Export conversation - only paid packages (see here) - so you can analyse them and get valuable data if you want.
- “Resolve” button added into the left panel on hover (see here) - so you have faster access to this feature and have the open tab clean.
- Insert Shortcuts via “/” (see here) - so you can insert a shortcut anywhere while writing a message. E.g. you can use slash for inserting your signature when writing an email.
Mobile apps
- Reply via email.
- New visitor notification - so you never miss an opportunity to engage your visitors.
- Reply via email.
- New attachments gallery -> picture and file viewing, sharing, download.
- New message statuses -> sent, viewed etc. - so you always know if the visitor has received or rea
- Reply via email.
- Copying text via pop-up menu.
- Changing the visitor name.
- Dialing customer by clicking on their number.
- New ways to Resolve conversation (see here) - so you have your open tab clean.
Nadal masz wątpliwości? Skontaktuj się z nami za pomocą okna czatu dostępnego w Twoim panelu nawigacyjnym (Dashboard), a my z przyjemnością Ci pomożemy. Jednak musimy zaznaczyć, że obsługa klienta jest dostępna tylko w płatnych pakietach.