Each Second You Don't Respond, You're Losing Sales
Mira AI recommends products to your visitors and instantly resolves up to 80% of your customer inquiries 24/7.
Join 100,000+ customers now
Reach 2/3 of your customers who shop outside business hours
Usually in e-shops customer support handles visitor inquiries during standard business hours, from 9 to 5. But most people shop after work.
Attracting visitors to your website costs a lot of money. If they need help and can’t find it, they just leave and buy elsewhere. Your customers are only two clicks away from your competition.
Mira can instantly respond to hundreds of customers at once
Your customers won’t wait their turn. Never lose a valuable order just because you couldn't respond in time.
AI that knows your products & how to sell them
Mira AI understands your products. It can compare them, highlight their strengths, and persuade customers to choose a higher-quality option (up-sell) or recommend accessories and services (cross-sell).
Mira AI – an expert and a sales agent in one
What can our AI shopping assistant do?
Recommends products based on customer needs
Compares the pros and cons of each option
Explains the technical features of products
Recommends compatible accessories and related services
Mira works while your competition sleeps
Every online store faces the challenge of repeatedly answering the same questions. Our Mira AI handles most inquiries for you, even outside business hours. This gives you a competitive advantage that other e-shops lack.
Mira AI – Recommends, Assists, Clarifies
With our shopping assistant, you’ll have more time to fully focus on your business. What questions can Mira AI easily handle for you?
Helps customers navigate your online store and products
Questions about shipping and payment methods
Refunds, complaints, and supplementary services
Mira AI is under your control – 100% of the time
You decide which information to provide to your AI shopping assistant and under what conditions it should escalate queries to a live operator.
AI and live chat – the unstoppable duo
Keep all conversations in one spot
How much revenue can Mira AI generate for you?
Set up your AI shopping assistant in less than 5 minutes
FAQs about Mira AI
Didn’t find the information you were looking for? Try the Smartsupp Help Center or simply contact us.
Do I need to know coding to get my own AI shopping assistant?
Where does Mira AI learns the information?
Mira AI gathers information either by scraping the website URL you provide or by using data from your product feed. This allows her to learn about the products you offer and provide personalized shopping guidance and recommendations.
How long does it take to see first results?
You’ll see initial results immediately even in preview, before publishing. To train our AI shopping assistant, just provide the available data, and it’s ready to sell! If you turn it on in the morning, you can check in the evening to see how it performed and how it impacted your sales on the same day.
How is Mira AI different from a standard chatbot?
The fundamental difference lies in its ability to respond to any query based on information provided on the e-shop or from its product feed. Even the best traditional chatbot operates based on prepared information and scenarios - a decision tree that needs to be created manually and defined for each question. In contrast, Mira AI can respond to customer inquiries flexibly, and if it doesn’t have enough information, it can pass the query to a human operator.
Why should I use Mira AI when I have live chat agents on my online store?
While many online stores use live chat, it’s economically feasible only for the largest businesses to pay human operators 24/7. Outside of business hours, there’s often no one available to assist customers. Another factor is the waiting time. During peak season, operators usually can't handle all inquiries immediately. This means customers have to wait, which many don't like, causing them to leave the online store. Mira AI acts like a salesperson in a physical store, working around the clock. It can help customers even after working hours and shows them that you’re attentive to their needs.
Why should I care about visitors who browse the website outside of business hours?
The working hours account for only 40 out of the 168 hours in a week, and two-thirds of customers shop outside these hours. If a customer has a question they can’t find an answer to on your website, can’t reach your phone line, and no one is available on chat, they’re likely to leave your online store. At best, they might postpone their purchase (probably indefinitely), but at worst, they’ll turn to a competitor. Having Mira AI on your website significantly increases the chances that visitors will complete their purchase.
Does Mira AI support languages other than English?
Absolutely! Mira AI is built to accommodate multiple languages, including major European languages like Spanish, French, German, Italian, Czech and more. By leveraging natural language processing technology, Mira AI can understand and respond to user queries in various languages, making it perfect for serving a multilingual audience.
Can I be sure my data is secure?
Certainly, data security is our priority. The AI shopping assistant works carefully with your website and only has access to information that you choose to share, such as product details and customer inquiries. All data is securely stored in the Smartsupp database, utilizing state-of-the-art security technologies to protect it. You have full control over what the AI shopping assistant can access – it will only search for information where you permit it. In any case, the absolute security of your data is always our top concern.
How much does Mira AI cost?
The cost per conversation depends on the plan you choose. For current pricing details, please visit the Mira AI Pricing page.
Try Mira AI first, decide later
