# Smartsupp > Smartsupp is a conversational commerce platform that provides live chat, chatbots, and an AI shopping assistant to help businesses communicate with their website visitors and customers. It is trusted by e-commerce businesses to increase sales and improve customer support through real-time engagement and automated tools. ## Key Features - [Live Chat](https://www.smartsupp.com/features/live-chat): Real-time communication with website visitors via a customizable chat widget. - [Chatbots](https://www.smartsupp.com/features/chatbot): Automated chatbots for lead generation, answering FAQs, and guiding visitors. - [Lead Generation Chatbot](https://www.smartsupp.com/lead-generation-chatbot/): Specialized chatbots designed to automatically gather leads. - [Multichannel Customer Service](https://www.smartsupp.com/multichannel-customer-service-engagement/): Engage with customers across multiple platforms from a single dashboard. - [Mira AI Shopping Assistant](https://www.smartsupp.com/mira-ai-shopping-assistant): An advanced AI tool that recommends products and answers up to 80% of customer queries. - [Visitor Recording](https://www.smartsupp.com/features/visitor-recording): Visual recordings of visitor activity to understand their behavior on your website. ## [Integrations](https://www.smartsupp.com/integrations/) ### E-commerce & CMS Integrations Easily install the chat widget on popular platforms with a dedicated plugin or simple copy-paste. - WordPress - Shopify - PrestaShop - Magento - ePages - Shoptet ### Messaging & Channels Unify communication from various platforms into a single Smartsupp dashboard. - Facebook Messenger - WhatsApp - Email ### Marketing & CRM Integrations Automatically send leads and customer data to your marketing and sales systems. - HubSpot - Zoho CRM - Mailchimp - Salesforce - Pipedrive ## Mobile Apps - [Mobile Apps](https://www.smartsupp.com/mobile-app): Manage conversations and customer support on the go with dedicated mobile apps for iOS and Android. ## Documentation and APIs - [Developer Docs](https://docs.smartsupp.com/): The main hub for all technical documentation. - [REST API](https://docs.smartsupp.com/rest-api/): Detailed documentation for the REST API to connect Smartsupp with other systems. - [Mobile SDK](https://docs.smartsupp.com/mobile-sdk/): Resources for integrating the Smartsupp chat functionality into native iOS and Android applications. ## Pricing and Support - [Pricing](https://www.smartsupp.com/pricing): Overview of the Free, Standard, Pro, and Ultimate plans, including features and conversation limits. - [Enterprise](https://www.smartsupp.com/enterprise): Information on enterprise-level solutions for larger businesses. - [Help Center](https://help.smartsupp.com/): A comprehensive knowledge base for technical issues and tutorials. - [Contact Support](https://www.smartsupp.com/contact): Information on how to get in touch with the Smartsupp support team for personalized assistance.