Utilizza il modulo di contatto per rispondere anche se il cliente è andato via

In order to always be able to reply to a customer’s message, we recommend using the Authorization form in which the customers write their contact info before asking you a question. This will allow you to reply to any messages you have missed.

If you have not collected the contact information from the customer, it is not possible to reply and nothing can be entered in the text field of the message.

You can activate the form here.