Power up your team’s efficiency with Live chat & Chatbots
Smartsupp products are built for even the most demanding teams. Automate your processes and boost sales with our tailored solution.
Join 100,000+ customers now
Solutions for demanding teams where there's no room for error
Compliant with GDPR
Our products comply with all GDPR regulations, including the highest data protection standards.
API & Webhooks
Connect your live chat, dashboard, and CRM with other applications using API and webhooks. This will significantly streamline your internal processes.
WhatsApp integration
With WhatsApp integration, you can reply to messages directly from your dashboard, so you won’t have to switch between applications.
Mobile SDK
You can embed our chat widget directly into your app, allowing you to communicate with your users more efficiently.
Send leads from Smartsupp directly to CRM
Connect your CRM with our lead generation tools, and newly uploaded contacts will be automatically imported into your system. This will streamline the management of newly acquired contacts, making them instantly available without manual uploads.
Personalized onboarding
Schedule an online meeting with us, where we will explain how to make the most of Smartsupp products.
Dedicated Success Manager
Our Success Manager will assist you with the deployment, management, and evaluation of Smartsupp product results.
Get new features first
As our key customer, you’ll be among the first to access our latest features and enhancements, keeping you one step ahead.
Live chat & Chatbots shape the Visitor's First Impression
Instant responses, accessible support, and a personal touch—these elements create the first impression that your website visitors will remember.
Live chat
Thanks to live chat, customers know they can reach out to you anytime, even with the toughest questions.Chatbots
Automated support is available 24/7 without any wait time. It effectively guides customers through your website and answers frequently asked questions.
Personalized AI chatbots will lighten your team’s workload
An AI-powered chatbot can respond to any inquiry and tailors its communication to each visitor on your website.
Independently resolves up to 80% of inquiries
The AI chatbot saves time and effort for you and your entire team, allowing your operators to focus on the most complex inquiries right away.Personalized communication
AI chatbot identifies customer needs and offers tailored solutions. It can recommend the most suitable products, compare them, and support up-sell and cross-sell.
Generate more leads with our new AI Engage feature
Engage website visitors at the perfect moment and leverage AI to capture new leads. This way, you can later reach out to customers with offers they won't be able to resist.
Monitor website visitor behavior in real-time
Our AI Engage feature tracks customer movement on your website. Monitor their actions, analyze their interests, and engage at just the right moment.
Talk to a conversational enterprise expert
We’ll show you how chatbots and AI can elevate your business.
In a one-on-one meeting, we’ll demonstrate how our tools work and how they can benefit you specifically.
We’ll show you how online stores leverage Smartsupp to achieve impressive results.
We’ll show you how chatbots and AI can elevate your business.
In a one-on-one meeting, we’ll demonstrate how our tools work and how they can benefit you specifically.
We’ll show you how online stores leverage Smartsupp to achieve impressive results.
Frequently asked questions about live chat and chatbots for larger teams
Didn't find what you were looking for? Visit the Smartsupp Help Center.
Is Smartsupp suitable for large companies?
While most of our 100,000+ customers are small and medium-sized businesses, Smartsupp is also used by numerous major brands. These include AAA Auto, ASKO, inSPORTline, AXA, ČSOB, Citroën, Generali, UniCredit, and many others.
For larger clients, we've created the Ultimate package, which includes the most advanced tools that Smartsupp offers. We can also develop more complex custom features tailored to your specific needs.
Can I integrate Smartsupp with our CRM system?
Yes, using API & Webhooks you can connect Smartsupp with your CRM and other applications. Leads from Smartsupp will automatically import into your CRM system.
What multichannel options does Smartsupp offer?
Smartsupp multichannel allows you to manage conversations from different channels in one place. In addition to live chat conversations, you can respond to emails and messages from Messenger and WhatsApp right from our dashboard. This eliminates the hassle of switching between numerous accounts and apps.
How is my data protected?
All data is securely stored in Smartsupp's database. We use SSL/TLS encryption and the most modern security technologies to protect it. Smartsupp is fully GDPR compliant and all data is stored exclusively within the EU.
What AI solutions does Smartsupp offer?
The most important AI-powered tool from Smartsupp is Mira AI shopping assistant. This is a chatbot that can independently answer up to 80% of inquiries, ensuring quality service even for customers who shop outside of business hours.
Other smart tools include the AI Chat assistant, which helps give your writing a more polished style and format. Another AI-powered tool is AI Engage tool, which is an AI chatbot focused on collecting as many leads as possible, which are then taken over by a human operator.
What should I expect from individual support?
We offer Ultimate package clients individual onboarding – an online meeting where we explain how to get the most out of Smartsupp products in your industry.
Each key customer also gets a dedicated personal Success Manager who helps with setting up everything needed, account management, and evaluating results. We'll help you set up things like chatbot, the AI shopping assistant, and all automation options. We'll regularly introduce new features in 1:1 meetings, and our specialists can prepare individual training sessions for your team.