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Gone are the days of complex and time-consuming chatbot creation. Discover micro-chatbots, your tiny allies that demand minimal effort on your part. 🤖💪 These small-scale chatbots usually consist of a just few messages but they’re an incredibly effective tool for reaching your specific audience and boosting your sales.
We’ve carefully selected 6 of the most effective micro-chatbot use cases that you can use for your business:
Reduce the Shopping Cart Abandonment
Some visitors simply need an extra push. By providing a discount, free shipping, or any other appealing offer, you could influence their final decision and motivate them to complete the purchase. Who can resist a good bargain, right? 😉💸
💡 TIP: Imagine a customer has added a pair of shoes to their cart but has been hesitant to finalize the purchase. By sending a chatbot message that offers a 10% discount on their entire order if they purchase within the next hour, they may be more likely to take the final step and complete the transaction.
Offer Seasonal Deals and Promotions
Chatbots are like your energetic salesperson on steroids! 💪 They can notify customers of exclusive deals and time-limited offers. Plus, it’s easy to tailor the content to match your current promotion.
- One effective way to attract new customers is by offering seasonal deals and promotions.
- Moreover, chatbots can also be used to promote sales during slower times of the year.
- Or they can be set up to provide customers with notifications of upcoming promotions, creating anticipation and excitement around your brand.
💡 TIP: For example, during the holiday season, you can create a chatbot that offers exclusive discounts on popular items, such as Christmas decorations, gifts, or winter apparel. Or during the summer months, you can offer discounts on outdoor furniture or summer apparel.
Get Rid of Unwanted Inventory
Chatbots can offer exclusive discounts for products that may not be selling as well. Say goodbye to cobwebs, you can incentivize customers to purchase items that may have been sitting on your shelves for too long. 🕸️
💡 TIP: For example, at the end of the season, a clothing store could use a chatbot to inform customers about an exclusive limited-time offer of 20% off all summer dresses. The chatbot could be set up to engage with customers who browse the dress category on their website and offer a special discount code.
Offer Complementary Products
When a visitor is browsing a specific page, chatbots can suggest them related items. By showing visitors what else could be useful to them, you can easily increase the overall value of their purchase. Who knows, they might just discover their new favorite item while exploring your selection! 😄
💡 TIP: imagine a customer is browsing for a new laptop. Your chatbot could then pop up and suggest related items such as a laptop bag or a mouse, increasing the overall value of their purchase.
Answer Tricky Questions to Boost Purchases
Chatbots can quickly address any challenging questions that may discourage visitors from making a purchase while they are in the shopping cart. 🦸♂️ With their speedy responses and precise information, they boost the odds of visitors completing their purchase!
💡 TIP: For example, a chatbot can provide information about product availability, shipping options, return policies, and more.
Keep Visitors Informed with Offline Chatbot
While it’s best to handle conversations when you’re online, what happens when you’re not available? 📵 This is where an offline chatbot can step in as a powerful tool to provide customers with useful information even when you’re not there.
💡 TIP: Let’s say a customer visits your website outside of business hours and has a question. Instead of leaving the website frustrated, the offline chatbot can provide them with instant support by answering their questions and providing relevant information.
