Smartsupp AI Shopping Assistant is now out!
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Smartsupp AI Solution for websites

Answer 80% of questions 24/7 with your own AI assistant

Let your website work for you even while you sleep. AI resolves customer questions instantly and generates new leads automatically.
Smartsupp AI Assistant for Websites

Join 100,000+ customers now

Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment

AI Assistant – your automated competitive ege

24/7 support: always there when your visitors need answers

24/7 support: always there when your visitors need answers

2/3 of people are browsing for goods and services after working hours. No support means they might start looking elsewhere. AI shopping assistant is ready to help any time.
80% of customer questions? Handled automatically

80% of customer questions? Handled automatically

Let AI Shopping Assistant handle 80% of routine questions. Save your expertise for customers who really need it.
Answer in 1.5 seconds. Leave no customers waiting

Answer in 1.5 seconds. Leave no customers waiting

Your capacity is limited. AI's isn't. It serves all customers at once, without delays.
Let visitors chat in language they choose, AI speaks them all

Let visitors chat in language they choose, AI speaks them all

Break down global barriers with multilingual support. AI assistant handles translation behind the scenes.
Handover AI conversation seamlessly to your human agents

Handover AI conversation seamlessly to your human agents

Switch from AI to human support in seconds. You set the boundaries for when agents step in.

Train your AI assistant to equal the human one

Build AI knowledge base instantly with Webscraping

Choose which pages your AI Assistant learns from. It'll help it understand your business better to give customers the right answers.
AI Shopping Assistant - Webscaping

Custom Questions & Answers for hard cases

Complex questions deserve custom answers. Tell AI how to respond to tough inquiries exactly in the way you need.
AI Shopping Assistant - Custom Question and answers

Optimize your AI through feedback

Work with customer feedback to optimize AI, deepening its knowledge of your products and services.
AI Shopping Assistant Conversation rating
70%
of inquiries resolved by Mira AI
25%
increase in chat-driven sales
20%
average order value sold via Mira AI

Mira AI is a tremendous help for us, especially during peak season when my colleagues and I can't handle all the inquiries. The fact it increased sales and average order value is amazing on its own.

Mira AI is under your control – 100% of the time

You decide which information to provide to your AI assistant and under what conditions it should escalate queries to a live operator.

AI and live chat – the unstoppable duo

Mira works great alone but also in combination with your customer support team on live chat.
Smartsupp AI Shopping Assistant Handover to live agent

Keep all conversations in one spot

Track all messages and analytics in one place without switching between channels – everything available in our app dashboard.
Smartsupp AI Shopping Assistant Conversation History

Set up your AI assistant in less than 5 minutes

We're not exaggerating. Setting up Mira AI is really simple – you can have it on your online store in just a few minutes.
Smartsupp AI Shopping Assistant - Training Smartsupp AI Shopping Assistant - Assistant’s persona Smartsupp AI Shopping Assistant - Communication style

FAQs about Mira AI

Didn’t find the information you were looking for? Try the Smartsupp Help Center or simply contact us.

Do I need to know coding to get my own AI assistant?

Definitely not! You don’t need any technical skills or coding knowledge to set up your own AI assistant. Mira AI is designed as a simple plug-and-play solution. And the best part? Integrating it with your online store and getting it up and running takes less than 5 minutes.

Where does Mira AI learns the information?

Mira AI gathers information either by scraping the website URL you provide or by using data from your product feed. This allows her to learn about the products you offer and provide personalized shopping guidance and recommendations.

How long does it take to see first results?

You’ll see initial results immediately even in preview, before publishing. To train our AI assistant, just provide the available data, and it’s ready to sell! If you turn it on in the morning, you can check in the evening to see how it performed and how it impacted your sales on the same day.

How is Mira AI different from a standard chatbot?

The fundamental difference lies in its ability to respond to any query based on information provided on the e-shop or from its product feed. Even the best traditional chatbot operates based on prepared information and scenarios - a decision tree that needs to be created manually and defined for each question. In contrast, Mira AI can respond to customer inquiries flexibly, and if it doesn’t have enough information, it can pass the query to a human operator.

Why should I use Mira AI when I have live chat agents on my online store?

While many online stores use live chat, it’s economically feasible only for the largest businesses to pay human operators 24/7. Outside of business hours, there’s often no one available to assist customers. Another factor is the waiting time. During peak season, operators usually can't handle all inquiries immediately. This means customers have to wait, which many don't like, causing them to leave the online store. Mira AI acts like a salesperson in a physical store, working around the clock. It can help customers even after working hours and shows them that you’re attentive to their needs.

Why should I care about visitors who browse the website outside of business hours?

The working hours account for only 40 out of the 168 hours in a week, and two-thirds of customers shop outside these hours. If a customer has a question they can’t find an answer to on your website, can’t reach your phone line, and no one is available on chat, they’re likely to leave your online store. At best, they might postpone their purchase (probably indefinitely), but at worst, they’ll turn to a competitor. Having Mira AI on your website significantly increases the chances that visitors will complete their purchase.

Does Mira AI support languages other than English?

Absolutely! Mira AI is built to accommodate multiple languages, including major European languages like Spanish, French, German, Italian, Czech and more. By leveraging natural language processing technology, Mira AI can understand and respond to user queries in various languages, making it perfect for serving a multilingual audience.

Can I be sure my data is secure?

Certainly, data security is our priority. The AI assistant works carefully with your website and only has access to information that you choose to share, such as product details and customer inquiries. All data is securely stored in the Smartsupp database, utilizing state-of-the-art security technologies to protect it. You have full control over what the AI shopping assistant can access – it will only search for information where you permit it. In any case, the absolute security of your data is always our top concern.

How much does Mira AI cost?

The cost per conversation depends on the plan you choose. For current pricing details, please visit the Mira AI Pricing page.

Try AI Shopping Assistant
now and decide later

Trying our shopping assistant is free of charge.
No credit card required
Trusted by over 100,000 customers worldwide.
Axa
ČSOB
Citroen
Generali
Oresi
Asko
Bosveld
UniCredit
insportline
Audi
AAAauto
TSBohemia